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W:Well,I guess the boss will not call you back so you'd better call him again.We need the report today and wecan't wait any longer.And the report should be ready as soon as possible.M:I'll have it done before I go home today.W:What about the Jackson report?How's that coming along?M:Oh,I've finished that already.W:Excellent.And the financial background on the Yaka Company which I gave you yesterday?M:I've been working on it all morning.I'll finish it the day after tomorrow.W:That's Thursday.Fine.Thursday is OK.听下面一段对话，回答第13至第16四个小题。现在，你有20秒钟的时间阅读这四个小题。(Text 9)W:Hi,I haven't seen you for ages.Are you OK?M:Yes,I've got a great job.It's what I've always wanted to do.And it's in the center of town,near where Ilive.It's fantastic.W:So what do you do exactly?M:Well,at present,I assist the photographer when he takes photographs of the models for the magazine.W:So you're a photographer now?M:Well,not yet.I'm doing a course.I help him to carry the equipment.What about you?Are you working?W:Yes,I am.But I want to be a photographer too,you know.And I've got an awful job in a bookshop.M:What's wrong with that?Bookshops are very interesting places.W:Not this one.It's an extremely boring bookshop,like all bookshops,in fact.M:Why don't you try to get a job in a new bookshop,you know,in Spring Street.It opened last week.It looksinteresting.W:Not interesting enough for me.I want to become a photographer.So could you ask if I can have a job in yourmagazine?M:OK.I'll try.听下面一段独白，回答第17至第20四个小题。现在，你有20秒钟的时间阅读这四个小题。(Text 10)W:Attention please,everyone.I want to announce the results of the high-tech Electronics Company custom-er survey.Overall,we got high marks from our customers concerning the quality of our products.They felt ourproducts were quite modern,and carried a lot of the features they expected in electronics.They especially likedthe high-tech cell phone,which combines a cell phone with a camera and an MP4 player.However,I'm very sor-ry to say that customers are less satisfied with our customer service.They complained in the survey that theircomplaints took too long to be resolved by phone or over the Internet.They also complained that our service staffwere not always friendly.By contrast,they said many of our competitors have excellent customer service.This isa serious problem that we will have to work on.This is why I'm ordering the Customer Service Department tocome up with a plan within one week,showing how they intend to improve our customer service.There is somuch competition in our business,so we must improve our customer service as soon as possible.第二节到此结束。现在，你有两分钟的时间将试卷上的答案转涂到答题卡上。听力部分到此结束。试题答案听力：1~5 CBAAB 6~10 AABCB 11~15 CBBAA 16~20 CCBCA阅读理解：【高三英语·参考答案第3页（共7页）】·22-12-269C·